Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Click here to sign up for SAGE Journal Email Alerts today!

Sign In to gain access to subscriptions and/or personal tools.
Transactions of the Institute of Measurement and Control
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via HighWire
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Moray, N.
Right arrow Articles by Inagaki, T.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Laboratory studies of trust between humans and machines in automated systems

Neville Moray

Department of Psychology, University of Surrey, Guildford, Surrey, UK

T. Inagaki

Institute of Information Science, University of Tsukuba, Japan

In supervisory control, operators are expected to monitor automation and to intervene if there is an opportunity to improve system productivity or if faults develop which cannot be managed by the automation. Central to how humans interact with automation is the degree to which they trust the system to perform well and handle unforeseen events. This paper summarises recent laboratory experiments and theoretical models, both quantitative and qualitative, of the dynamics of trust between humans and machines and discusses the calibration of trust and the problem of allocating responsibility for control between human and machine.

Key Words: Human-machine interaction: trust • automation • function allocation.

Transactions of the Institute of Measurement and Control, Vol. 21, No. 4-5, 203-211 (1999)
DOI: 10.1177/014233129902100408
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?


This article has been cited by other articles:


Home page
 Human Factors: The Journal of the Human Factors and Ergonomics SocietyHome page
J. D. Lee and K. A. See
Trust in Automation: Designing for Appropriate Reliance
Human Factors: The Journal of the Human Factors and Ergonomics Society, January 1, 2004; 46(1): 50 - 80.
[Abstract] [PDF]

Home page
 Transactions of the Institute of Measurement and ControlHome page
P. A. Wieringa and H. G. Stassen
Human-machine systems
Transactions of the Institute of Measurement and Control, January 1, 1999; 21(4-5): 139 - 150.
[Abstract] [PDF]